Restaurant Management

This course aims to equip aspiring restaurant managers with the necessary skills to oversee restaurant operations, enhance customer experience, optimize revenue, and lead a successful restaurant team. Restaurants are a very demanding business and opening and running them is no small feat. As a multi-faceted operation, running restaurants is also risky as around 50% of them shut their doors in the first year. This course is a professional course that takes the guesswork out of setting up and running a successful restaurant. It introduces you to the ins and outs of this business. The techniques, concepts and methods will help inspire you to start your restaurant and make your dream business a reality.

What you’ll learn

• Develop a comprehensive understanding of restaurant management principles and practices.
• Acquire practical skills in restaurant operations, service standards, and culinary management.
• Learn food safety and hygiene practices to ensure compliance and customer safety.
• Understand marketing and branding strategies to promote the restaurant effectively.
• Develop financial management skills for budgeting and revenue optimization.
• Enhance leadership abilities to lead and motivate restaurant staff effectively.
• Learn customer relationship management techniques to enhance guest satisfaction.

Requirements

• Basic proficiency in the English language, numeracy and computer literacy.
• Candidates must have access to either a computer or smartphone with internet connectivity.
• Candidates must be equipped with quality webcam and headphones.

Duration & Fees

Program Dates

• Cohort Y271:  January - April, 2027
• Cohort Y272:  May - August, 2027
• Cohort Y273:  September - December, 2027